After-sales service


Hebei Sanxu Wool Textile Co., Ltd. has performed well in after-sales service and can provide customers with comprehensive, professional and timely after-sales service support.

Quality Assurance

The company carries out strict quality inspection and control of all products to ensure that the products meet the relevant standards and customer requirements. If the customer finds that the product has quality problems during use, the company promises to provide timely return and exchange services, and to deal with and solve the products with quality problems in a timely manner.

Technical Support

The company has a dedicated customer service department, responsible for answering customer inquiries and questions. Whether it is a question during the use of the product or other questions about the product, the company can provide professional answers and suggestions. In addition, the company also has a professional technical research and development team, able to provide customers with technical support and solutions.

After-sales tracking

The company pays attention to after-sales tracking and feedback, and keeps close contact with customers to keep abreast of customer usage and demand changes. The company will continuously improve its products and services based on customer feedback to meet customer expectations and needs.

After-sales service policy

The company provides customers with flexible after-sales service policy, including return policy, warranty period, etc. These policies are designed to provide customers with a more convenient and caring service experience.